Policies

OUR POLICIES

Deposits:
A $50 non-refundable deposit is required for any reservation and will be charged to the guests credit card when the reservation is made. The balance is due upon arrival.
A $100 non-refundable deposit is required for reservations made for festival weekends and parties who reserve the entire house a year in advance. The deposit will be requested in January and is due by January 31st.

Minimum Stays

There is a two night minimum stay requirement on most weekend nights from April to October and a three night minimum stay on festival weekend stays.

Check In and Check Out

Check in time is after 2 pm and check out time is 10 am. Early check-ins and late check-outs require previous arrangements. If you are arriving after 5 pm, please let us know.

Cancellations and No-shows

Cancellations received less than 7 days prior (14 days for holidays, festivals and special events) to the planned stay, a charge equivalent of one night’s stay will be incurred.

Cancellations made by email must be confirmed. If cancellation confirmation is not received, cancellation must be made by phone.

Upon cancellation of reservation, you will receive a cancellation confirmation number in an email. If you do not receive this email, please contact us to ensure we received your request.

A No-Show with no notification requires payment of the entire reservation in full.

Privacy Policy

The credit card information for confirming reservations online is not stored within our website or booking engine. The information is stored at a highly secured payment gateway company.
Your privacy is highly important to us. We will not sell or distribute guests’ personal information to anyone. Our intended use of guest information is to improve our services.

Pet Policy

The Ozark Country Inn is a dog-friendly facility. Dogs must be under 40 pounds. A maximum of two dogs per room is allowed. For complete pet policies, click here.

Child Policy

 All guests must be 16 years of age or older.  Minors must be accompanied by an adult.

Smoking (none in the rooms, in the building, or on the wooden Bed and Breakfast porch.

Smoking is allowed on the cottage porches for cottage guests only. For Bed & Breakfast guests, please smoke away from the porch. There is an ash tray near the arboretum in the east parking lot  Please deposit your cigarette butts in the proper place.

There is a $200 additional cleaning charge for smoking in any room in the  Bed & Breakfast.